Last updated: April 19, 2026
This Privacy Policy explains how Aproducts, LLC, a Delaware limited liability company operating Candro ("we", "us", or "our"), collects, uses, and protects your information when you use candroapp.com.
Account information: When you sign up, we collect your name and email address.
Feedback content: We collect the feedback requests you create, the chat conversations that take place during feedback sessions, and the AI-generated summaries of those conversations.
Usage data: We collect information about how you interact with the service, such as pages visited and actions taken, to improve the product.
Payment information: If you subscribe to a paid plan, payment details are collected and processed directly by Stripe. We do not store your card information.
We use the information we collect to:
Candro is built around anonymous feedback. We do not share the identity of feedback providers with feedback requesters. Feedback summaries are attributed to "Anonymous" in all cases.
Feedback chat conversations are sent to an AI model (Anthropic Claude) to generate summaries. Anthropic processes this data in accordance with their privacy policy. We do not use your content to train AI models.
We share data with the following third parties only as necessary to provide the service:
These providers are bound by their own privacy policies and data processing agreements.
We retain your account and feedback data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where retention is required by law.
Depending on your location, you may have the right to:
To exercise any of these rights, contact us at support@candroapp.com.
We use essential cookies to maintain your session and keep you logged in. We do not use tracking or advertising cookies.
We implement industry-standard security measures to protect your data, including encryption in transit (HTTPS) and at rest. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Candro is not directed at children under 16. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, contact us and we will delete it.
We may update this policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised date.
For questions or concerns about this policy, contact us at support@candroapp.com.